At ug808, your privacy is not an afterthought — it's a core part of how we operate. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
ug808 ("ug808," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the ug808 online gaming platform at ug808.club (the "Platform"). This Privacy Policy ("Policy") describes how ug808 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform and any related services.
This Policy applies to all registered players, prospective players, and any individual who accesses or interacts with the ug808 Platform, regardless of the device or method of access used. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and ug808. If you do not agree with this Policy, you must not use the Platform.
For the purposes of applicable data protection legislation, including the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ug808 acts as the data controller in respect of personal data collected through the Platform.
As data controller, ug808 determines the purposes and means of processing your personal data. If you have any questions or concerns about how your personal data is handled, you may contact our Data Protection Officer at [email protected].
ug808 collects the following categories of personal data from players and Platform users:
3.1 Identity and Registration Data
When you register an account on ug808, we collect information necessary to create and verify your account, including:
3.2 Identity Verification (KYC) Data
To comply with anti-money laundering regulations and verify your eligibility to play, ug808 may collect:
3.3 Financial and Transaction Data
3.4 Gaming Activity Data
3.5 Technical and Device Data
3.6 Communications Data
ug808 collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Directly from you | Registration forms, KYC document uploads, support enquiries, deposit/withdrawal requests |
| Automatically via the Platform | Cookies, session logs, IP address capture, device fingerprinting, game activity tracking |
| From payment providers | Transaction confirmations from GCash, PayMaya, BPI, BDO, Metrobank |
| From identity verification providers | KYC verification results, document authenticity checks, liveness detection outcomes |
| From fraud prevention services | Risk scores, device reputation data, IP reputation data |
ug808 uses your personal data for the following purposes:
ug808 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012 and applicable data protection principles, ug808 processes your personal data on the following legal bases:
ug808 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
ug808 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. They help us recognise your browser, remember your preferences, and analyse how the Platform is used.
Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for Platform to function |
| Functional | Remembering language preferences, game settings, and display options | Yes — via browser settings |
| Analytics | Understanding how players navigate the Platform to improve user experience | Yes — via cookie preferences |
| Security & Fraud | Device fingerprinting and risk scoring to detect fraudulent activity | No — required for Platform security |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.
ug808 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (as required by Philippine AML regulations) |
| Gaming activity logs | 5 years from the date of each session |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing preference records | Until you withdraw consent or close your account |
| Technical and device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with ug808's data disposal procedures. Where data is required for ongoing legal proceedings or regulatory investigations, retention may be extended until the matter is resolved.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by ug808:
Request a copy of the personal data ug808 holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Request that ug808 restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
To exercise any of the above rights, please submit a written request to [email protected]. ug808 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
If you believe that ug808 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
ug808 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
The ug808 Platform is strictly intended for adults aged 21 years and older. ug808 does not knowingly collect personal data from individuals under the age of 21. In the Philippines, participation in casino-style gambling activities is prohibited for persons under 21 years of age.
If ug808 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the ug808 Platform, please notify us immediately at [email protected].
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. ug808 supports responsible gaming and the protection of vulnerable individuals, including minors.
The ug808 Platform may contain links to third-party websites or services, such as payment provider portals. ug808 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to data collected by ug808 through the Platform. We encourage you to review the privacy policies of any third-party services you access in connection with your use of ug808.
ug808 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, ug808 will notify registered players via email or a prominent notice on the Platform. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the ug808 Data Protection Officer through any of the following channels:
ug808 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days. For urgent data security concerns, live chat is the fastest way to reach our team.
Six pillars of data protection that every ug808 player benefits from, every single day.
Every page on ug808.club is served over HTTPS with SSL/TLS encryption. Your login credentials, payment details, and personal data are protected in transit at all times — no exceptions.
ug808 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and comply with Philippine law.
ug808 processes all personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission (NPC) of the Philippines.
Access to your personal data within ug808 is restricted to authorised personnel only, on a strict need-to-know basis. All staff handling personal data are bound by confidentiality obligations.
You have the right to access, correct, delete, and port your personal data at any time. Submit a request to our Data Protection Officer and we'll respond within 30 days — as required by law.
In the unlikely event of a data breach affecting your personal information, ug808 will notify you and the National Privacy Commission promptly, in accordance with the Data Privacy Act of 2012.
Your privacy is protected. Your data is secure. Now enjoy the best online casino experience in the Philippines — slots, live casino, bingo, and more.
⚠️ Must be 21+ to play. For entertainment purposes only. Please gamble responsibly.
⚠️ Responsible Gaming Reminder
ug808 is for entertainment purposes only. You must be 21 years of age or older to register and play. If you need support managing your gaming activity, visit our Responsible Gaming page for tools, resources, and self-exclusion options.